P&G NerveConnect – Patient Case Submission

Thank you for contributing to P&G NerveConnect, a clinical initiative dedicated to advancing pharmacy practice in nerve health. This submission form is designed to capture meaningful real-world insights while remaining practical for busy pharmacy settings.

Please share information based on what is available during the pharmacy encounter. Please ensure that no patient-identifiable information is included.

Malaysia

Patient Presentation

A 30-49-year-old Female presented with Numbness, Tingling, Burning, Nerve pain (such as shooting pain, electric shock pain), Weakness, Sensitivity at Hands, Feet, Legs, Arms, Multiple areas for Recent onset (<3 months).

Presenting Complaint

Patient came to the pharmacy with complaints of nerve pain, including tingling and intermittent numbness. Reported taking multiple strips of painkillers with no relief, and is now experiencing gastric discomfort likely due to overuse. Expressed concern about worsening symptoms and requested recommendations for management.

Actions Taken

Provided counselling on symptom management, Recommended vitamins or supplements, Recommended OTC treatment, Advised medical consultation, Identified potential risk factors, Provided lifestyle guidance

Outcome / Next steps

Follow-up recommended at pharmacy, Symptoms appeared manageable

Key learning / Clinical insight

Key clinical insights: 1. Symptoms suggest neuropathic pain, not well managed by standard painkillers 2. Overuse of analgesics with no relief indicates inappropriate treatment 3. Signs of gastric irritation likely due to excessive painkiller use 4. Requires targeted therapy and possible medical referral
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