P&G NerveConnect – Patient Case Submission
Thank you for contributing to P&G NerveConnect, a clinical initiative dedicated to advancing pharmacy practice in nerve health. This submission form is designed to capture meaningful real-world insights while remaining practical for busy pharmacy settings.
Please share information based on what is available during the pharmacy encounter. Please ensure that no patient-identifiable information is included.
Indonesia
Patient Presentation
A 30-49-year-old Female presented with Numbness, Nerve pain (such as shooting pain, electric shock pain) at Hands, Feet for Recent onset (<3 months).
Presenting Complaint
Biasanya customer karena mengeluhkan kebas, kram, kesemutan, bahkan hingga nyeri. Pergi ke dokter namun belum kebagian kuota BPJS, sehingga mereka lebih memilih untuk ke Apotek.
Actions Taken
Provided counselling on symptom management, Recommended vitamins or supplements, Recommended OTC treatment, Advised medical consultation, Provided lifestyle guidance, Other – Tes kesehatan
Outcome / Next steps
Patient planned to monitor symptoms
Key learning / Clinical insight
Insight yang di dapat yaitu: dalam melayani customer kita perlu tanyakan lebih lanjut terkait keluhan-keluhan yang dirasakan pasien, sampai pengobatan yang sudah terima pasien agar kita dapat merekomendasikan pola asuhan yang tepat untuk pasien. Jika memang, kasusnya sudah sangat berat dan tidak dapat dilayani lebih baik arahkan ke Dokter.
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